Software as a Service (SaaS)

Software as a Service (SaaS), sometimes referred to as “on-demand software” is a software delivery model in which software and associated data are centrally hosted on the cloud.

Software as a Service (SaaS) has become a common delivery model for many business applications, including Office & Messaging software, DBMS software, Management software, CAD software, Development software, Gamification, Virtualization, Accounting, Customer Relationship Management (CRM), Management Information Systems (MIS), Enterprise Resource Planning (ERP), Invoicing, Human Resource Management (HRM), Content Management (CM) and Service Desk Management (SDM).

One of the biggest selling points of Software as a Service (SaaS)  is the potential to reduce IT support costs by outsourcing hardware and software maintenance and support to the SaaS provider.

Benefits of Software as a Service (SaaS)

  • No additional hardware costs;
  • No initial setup costs – applications are ready to use once the user subscribes;
  • Pay for what you use;
  • Usage is scalable – if a user decides they need more storage or additional services then they can access these on demand without needing to install new software or hardware;
  • Updates are automated – whenever there is an update it is available online to existing customers, often free of charge;
  • Cross device compatibility – SaaS applications can be accessed via any internet enabled device, which makes it ideal for those who use a number of different devices, such as internet enabled phones and tablets, and those who don’t always use the same computer.
  • Accessible from any location – an application can be accessed from anywhere with an internet enabled device.
  • Applications can be customised and white-labelled – with some software customisation is available meaning it can be altered to suit the needs and branding of a particular customer.

There are many Software as a Service (SaaS) vendors out there offering their products purely from the cloud. This is the beauty of SaaS as you don’t have to install aditional software or hardware to gain access to these services. A perfect example of SaaS products that we host are Hosted Exchange and Hosted SharePoint. The benefit of SaaS is it frees up IT resources, reduces costs so you don’t have to install new servers or software, runs in a highly available environment (Data Centre) and is constantly up to date.

Bolt-On IT can help integrate practically any Software as a Service solution that you may require. Call us to discuss your requirements and we will do all the hard work and present a tailored solution for your organisation.